Smarter Living. Inside and Out.
Practical products for your home, garden, outdoors, and pets — designed to make everyday life easier.
Frequently Asked Questions
How do your products work?
Our products are designed to make gardening, outdoor living, and pet care easier and more enjoyable. Each item is carefully crafted for safety, durability, and comfort, helping you achieve better results whether you’re tending your garden, enjoying the outdoors, or caring for your pets.
How will your products benefit me?
Our products are designed to make your life easier, more enjoyable, and safer. Garden and outdoor products help you create beautiful, functional spaces with less effort, while our pet products support the health, comfort, and happiness of your furry friends. Each product is thoughtfully designed to deliver practical results, improve your daily routine, and enhance your enjoyment of home, garden, and outdoor living.
Where are you located?
Our head office is located in Sydney NSW
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Thegreenyards.info@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At THE Green Yards, our mission is to help everyone create beautiful, functional, and joyful spaces. From gardening beginnings to outdoor living and pet care, we provide products that nurture nature, comfort, and happiness for every home.
Fast, Free & Secure Shipping Australia Wide
We take care of your order from our store to your doorstep. With fast, free, and secure shipping, your garden, outdoor, and pet products arrive ready to enhance your home and lifestyle.